Delete your FlatFit account
FlatFit is made by Napnix. You can delete your account and your data at any time, for free.
In the app (fastest)
- Open FlatFit and go to the Me tab.
- Tap Delete my account.
- Tap Delete to confirm. Your account is deleted at once and you are logged out.
Without the app
Send an email to support@napnix.in with the subject “Delete my FlatFit account” and the phone number you signed up with. We'll confirm on WhatsApp to that number, so we know the request is yours, and delete the account within 7 days.
What is deleted straight away
- Your profile: name, age, gender, company, about, areas, budget and room details
- Your room photo
- Your quiz answers, top three and dealbreakers
- Your likes, passes, matches and chats
- Your ID check details (name on ID, birth year, gender, last 4 Aadhaar digits)
- Any login codes
What is kept, and for how long
Your phone number and the date you deleted the account: 180 days. Indian law (Information Technology Intermediary Rules 2021, rule 3(1)(h)) requires us to keep registration information for 180 days after an account is cancelled. It is not shown to anyone or used for anything else, and it is erased automatically after 180 days.
Security logs (sign-ins, IP address, device requests) are kept for one year, as the Digital Personal Data Protection Rules 2025 require, then deleted.
Messages you sent to people you matched with are deleted from FlatFit. If you had already moved to WhatsApp with someone, those messages are on WhatsApp and outside FlatFit.
Only want to hide your profile?
In the app, open Me → Edit answers, areas and budget and turn off Share my profile with matches. Nobody will see you, and you can turn it back on later.
Questions: support@napnix.in · Privacy Policy